Berkantor utama di Singapura, Garena didirikan pada tahun 2009 oleh Forrest Li dan teman-temannya ketika mereka bercita-cita untuk mengubah impian wirausaha mereka menjadi sebuah perusahaan yang besar. Forrest kemudian menamai perusahaan ini "Garena", singkatan dari "Global Arena". Sejak pendiriannya, Garena telah berkembang pesat dan tumbuh menjadi sebuah penyedia platform yang terkemuka untuk hiburan dan komunikasi online dan mobile di seluruh penjuru Asia Tengara, Taiwan, dan Hong Kong, yang melayani jutaan pengguna.
Di tahun 2010, Garena meluncurkan produk pertamanya, Garena+, sebuah platform game online dan sosial di mana penggunanya dapat bertemu, berkomunikasi, dan bermain game bersama. Sejak peluncurannya, transaksi-mikro premium berbasis game online mulai disediakan di Garena+, termasuk game MOBA yang terkenal, seperti League of Legends dan Heroes of Newerth, juga FIFA Online 3, game olah raga online yang sangat terkenal.
Tahun 2012, Garena meluncurkan TalkTalk, sebuah platform komunikasi real-time untuk komunikasi suara dan video yang sangat menarik. Kemudian di tahun 2013, kembali Garena meluncurkan Beetalk, sebuah aplikasi mobile untuk mencari teman baru dan berkomunikasi satu sama lain berdasarkan lokasi dan minat penggunanya yang sekarang telah menjadi salah satu aplikasi mobile yang paling terkenal di region tersebut.
Saat ini PT GARENA INDONESIA membuka lowongan kerja terbaru Januari - Februari 2015 untuk beberapa posisi dan kualifikasi sebagai berikut :
1. eCommerce Customer Support Associate
Job Location: APL Tower level 23 Podomoro City | Deadline: 26 Februari 2015
Responsibility :
- Handle customer inquiries from sellers and buyers
- Manage and resolve customer relation issues and escalations
- Document call centre processes and FAQs, and work on continuous process improvement
- Be the voice of customers to provide feedback to the company
- Analyse customer experience reports and insights and come up with improvement suggestions and initiatives
Requirement :
- Both Fresh graduates or with experienced applicants are welcome (we can discuss the entry level based on your previous experience)
- Strong communication skills in verbal and written forms
- Logical thinking and problem-solving skills at all times
- Good team player, positive attitude and eager to learn
- Driven and motivated
- Has passion in eCommerce industry
- Previous experience in customer service is a plus
2. eCommerce Operations Associate
Job Location: APL Tower level 23 Podomoro City | Deadline: 27 Februari 2015
Job Description
Become a member of the best eCommerce team in Southeast Asia and join a group of young and motivated entrepreneurs with various backgrounds including a management team with relevant experience from Rocket Internet, Mckinsey & Co., IBM etc. This is a unique opportunity to gain a valuable and challenging experience at a rapidly expanding start-up company.
You will be the first amongst a group of teams to drive the company’s endeavour in the eCommerce space and use your initiative and creativity to support the expansion of our eCommerce platform across the region.
As the eCommerce Operations Associate (Content Management), you will work directly with the Head of Operations to manage content curation and deliver great customer experience.
Responsibility
- Be responsible for the curation of marketplace content to ensure the quality of listings
- Analyse and identify the best performing content to optimise the sales conversion funnel
- Document content management processes and policies and work on their continuous improvement
- Conduct online content promotion campaigns
- Engage the user community and cultivate positive community relationships
Requirement
- Both Fresh graduates or experienced applicants are welcome (we can discuss the entry level based on your previous experience)
- Strong communication skills in email, face-to-face conversation and messenger discussion
- Strong logical thinking and problem-solving skills at all times
- Good team player, positive attitude and eager to learn
- Driven and motivated
- Has passion in the eCommerce industry
- Previous experience in content management is a plus
3. eCommerce Community Manager
Job Location: APL Tower level 23 Podomoro City | Deadline: 27 Februari 2015
Job Description
Become a member of the best eCommerce team in Southeast Asia and join a group of young and motivated entrepreneurs with various backgrounds including a management team with relevant experience from Rocket Internet, Mckinsey & Co., IBM etc. This is a unique opportunity to gain a valuable and challenging experience at a rapidly expanding start-up company.
You will be the first amongst a group of teams to drive the company’s endeavour in the eCommerce space and use your initiative and creativity to support the expansion of our eCommerce platform across the region.
As eCommerce Community Manager, you will work directly with the Head of Marketing to manage the online and offline community. This would include direct offline and online marketing, content and partnership management.
Responsibility
- Manage online community platforms on a daily basis, such as writing blog posts, newsletters, communications materials, and material for social media channels
- Create, manage and grow the company’s presence through blogs, forums, social media platforms, and other critical online channels.
- Answering questions and managing interactions with customers on company's blog, forums, social media platform, and other critical online channels.
- Work with press members and bloggers to generate community content and increase brand exposure
- Manage offline community and execute offline community events
- Gather community feedback and ensure the best possible user experience
Requirement
- 1 to 2 years of community management experience
- Good copy-writing skill
- Creative and innovative
- Attention to details
- Good team player, positive attitude and eager to learn
- Driven and motivated
- Has passion in eCommerce industry
- Previous experience in eCommerce or Internet business is a plus
4. eCommerce Marketing Associate
Job Location: APL Tower level 23 Podomoro City | Deadline: 27 Februari 2015
Job Description
Become a member of the best eCommerce team in Southeast Asia and join a group of young and motivated entrepreneurs with various backgrounds including a management team with relevant experience from Rocket Internet, Mckinsey & Co., IBM etc. This is a unique opportunity to gain a valuable and challenging experience at a rapidly expanding start-up company.
You will be the first amongst a group of teams to drive the company’s endeavour in the eCommerce space and use your initiative and creativity to support the expansion of our eCommerce platform across the region.
As eCommerce Marketing Associate, you will work directly with the Head of Marketing to market our eCommerce platform. This would include direct offline and online marketing, content and partnership management.
Responsibility
- Plan and execute marketing campaigns for branding and market growth
- Generate and manage marketing content and editorials
- Manage online marketing for user acquisition
- Brief and work with graphic and video designers to produce high quality marketing materials
- Review and analyze user acquisition metrics on a daily basis
- Report business progress with quantitative data regularly
Requirement
- Both Fresh graduates or experienced applicants are welcome (we can discuss the entry level based on your previous experience)
- Competent in marketing planning and execution
- Excellent English speaking and writing skills
- Good copy-writing skill
- Good sense of aesthetics and basic understanding of visual communications (able to work with graphic and video designers)
- Creative and innovative
- Attention to details
- Good team player, positive attitude and eager to learn
- Driven and motivated
- Has passion in eCommerce industry
- Previous experience in eCommerce or Internet business is a plus
5. eCommerce Product Associate
Job Location: APL Tower level 23 Podomoro City | Deadline: 27 Februari 2015
Job Description
Become a member of the best eCommerce team in Southeast Asia and join a group of young and motivated entrepreneurs with various backgrounds including a management team with relevant experience from Rocket Internet, Mckinsey & Co., IBM etc. This is a unique opportunity to gain a valuable and challenging experience at a rapidly expanding start-up company.
You will be the first amongst a group of teams to drive the company’s endeavour in the eCommerce space and use your initiative and creativity to support the expansion of our eCommerce platform across the region.
As eCommerce Product Associate, you will work directly with the Head of Product in headquarter and the country team to deliver the best user experience to users in your country.
Responsibility
- Be part of a team as the owner of the mobile product and work with cross-functional teams to deliver the best possible user experience on mobile platforms
- Conduct quality assurance testing of the mobile product
- Work with headquarters’ product team for the localisation of product in your market
- Be the user’s advocate by tracking usage metrics and provide UI/UX feedback from local users
- Study competitor products critically and provide constructive feedback and suggestions
Requirement
- Good degree from recognized university, degree in IT is preferred
- Both Fresh graduates or experienced applicants are welcome
- Strong analytical and quantitative skills applied to data-driven decision making
- Strong communication skills in email, face-to-face conversation and messenger discussion
- Fluency in speaking and writing English
- Good team player, positive attitude and eager to learn
- Driven and motivated
- Has passion in mobile products and eCommerce industry
- Previous experience in eCommerce or Internet business is a plus
6. Data Analyst/Strategic Planning
Job Location: APL Tower level 23 Podomoro City | Deadline: 27 Februari 2015
Responsibility
- Do extensive market research and perform data analysis on gathered information
- Make sense of the information and provide quality report based on data
- Make strategic business recommendations to Product Manager
- Identify key areas of improvement and devise long term strategy accordingly
Requirement
- Bachelor Degree in statistics, mathematics, or relevant others
- Strong numerical/statistical analysis skill
- Strong oral and written communication skill
- Resourceful and able to think out of the box
- Experience or passion in gaming is a plus
7. Garena Development Program
Job Location: APL Tower level 23 Podomoro City | Deadline: 26 Februari 2015
Job Description
Launch your career with the No.1 Internet company in Southeast Asia!
At Garena, we aspire for greatness. Driven by our passion and determination, Garena has grown from a Singapore-based start-up into a regional enterprise serving millions of users in Southeast Asia and beyond.
Do you possess strong PASSION, ATTITUDE AND DRIVE?
These are the 3 key ingredients that gave rise to Garena’s success and inspire us to continuously achieve greater things. With numerous projects led by young, vibrant, and internationally-diverse teams, we have established a culture where leadership opportunities are rewarded based on merit, regardless of age.
Embark on a rewarding and challenging career with us!
Indonesia is a huge market and we are looking to grow tremendously in the next couple of years. You can be part of it if you have what it takes and if you share the same vision as us.
Requirement
- High integrity
- Proactive, hardworking, strong leadership skills
- Flexible, adaptable and pleasant personality
- Strong communication and analytical skills
- Fluent in verbal and written English
- Willingness to travel on the job
Minimum requirements:
- Candidate must possess at least a Bachelor’s Degree from any field
- GPA / IPK minimum 3.50
** Interested candidates please send in your resume with cover letter and photo attached to : hr-id@garena.com with the position title in the subject line.
* Lihat lowongan kerja lengkap lainnya dari Garena di http://career.garena.co.id/
* Good luck guys..